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(26) 5,152' - 13,195 361 1977 101,609 - - 10,655d - 64,979 - 1978 307,594 - 45,880 17,093'' 1,578 161,628 (1,285) 1979 - 5,806,470 135,718 - 16,309 5,477,873 (510) 427,163 5,806,470 181,572 32,900J' 17,887 5,717,675 (1,434) Personal Property taxes: 1972 1,015 - - - - - - 1973 1,892 - - - - - - 1974 871 208 - - 72 - 1975 1,504 - 9 - - 27 - 1976 3,168 - 31 - 4 653 - 1977 5,526 - 260 - - 1,443 (168) 1978 6,813 - 437 - - 3,079 - 1979 - 257,103 2,703 - 535 249,021 - 20,789 257,103 3,648 - 539 254,295 (168) Motor vehicle excise taxes: 1972 335 - - - - - 13 1973 (13) - - - - 15 28 1974 34,113 - 353 - - 231 (6) 1975 33,820 - 750 - 96 1,410 3 1976 41,276 - 1,077 - 369 4,925 (103) 1977 22,538 77,711 7,923 - 1,197 49,981 (4,716) 1978 96,517 243,733 31,976 - 8,787 253,286 1,075 1979 - 552,603 29,864 - 1,293 280,119 - 228,586 874,047 71,943' - 11,742 589,967 (3,706) Water rates and services 16,689 248,625 10,221 420?' 276 237,397 250 Schedule 1 Uncollected' June 30, 1979 25,975 83,286 208,678 317,939 1,015 1,892 591 1,468 2,488 3,655 3,297 5,914 20,320 348 33,523 31,759 35,540 38,826 64,850 243,913 448,759 17,802 1167 ET (panuTguoO) 'umol aqq Aq pazTaoggne ueaq seq goigm qqap go uoTgdTaosap a aog E agou aaS O—O 0 9 $ 000 I SSOP T T66T-S86T 0001SOV V86T 000'SSV £86T 000'S6V Z96T 000'OOS T86T 000'OTS $ 0861 :smoTTo3 se steal TeosT3 quanbasgns 6uTanp saangem qqap 6uipuegsgno '86'V 3o ages 96ea9ne paggbTam a ggTm %Z•9 pue 8Z'E uaamgaq 6uT6uea sagea qe gsaaaguT aeaq 6L6T 'OE aunt qe buipuegsgno pue panssi spuoq TeTaaS ggao maay- =7 (S) TS�E6 $ 80Z VL6T - 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4TUIT? gqaQ TemzoN agegsa Teat pue Agaadoid Teuoszad - uoTgenTen paZTTenba 6L6T 'OE aunt uTbzeys gqaQ Teur3oN 3o uoTgegnduioO SlIRSnHOVSSVN 'UUaIaSNHW d0 NMOS D eTnpagoS PEAT, MARWICK, MITCHELL 8c CO. CERTIFIED PUBLIC ACCOUNTANTS ONE BOSTON PLACE BOSTON. MASSACHUSETTS 02108 ACCOUNTANTS' REPORT ON COMPLIANCE Board of Selectmen Town of Mansfield, Massachusetts We have examined the financial statements of the various accounts of the Town of Mansfield, Massachusetts as of June 30, 1979 and have issued our report dated September 28, 1979. Our examination was made in accordance with generally accepted auditing standards and accordingly included such tests of the accounting records and such other auditing procedures as we considered necessary in the circumstances. In connection with ourexamination, we also (a) performed tests of compliance with the Revenue Sharing and Antirecession Fiscal Assistance Acts and regulations as required by Sections II.C.3 and III.C.3 of the "Audit Guide and Standards for Revenue Sharing and Antirecession Fiscal Assistance Fund Recipients" (Guide) issued by the Office of Revenue Sharing, U.S. Department of the Treasury and (b) compared the data on Bureau of Census Form RS -8, with the records of the Town of Mansfield, Massachusetts, as required by Sections II -C.4 of the Guide. Based on these procedures, we noted no instance of non-compliance with the afore- mentioned acts and regulations and no material differences between the data on Bureau of Census Form RS -8 and the records of the Town of Mansfield, Massachusetts for the year ended June 30, 1979. September 28, 1979 19 Our examination of the financial statements made in accordance with generally accepted auditing standards, including the study and evaluation of the Town's system of internal accounting control for the year ended June 30, 1979 that was made for the purposes set forth in the first paragraph of this report, would not necessarily disclose all weaknesses in the system because it was based on selective tests of accounting records and related data. However, such study and evaluation disclosed the following conditions for your consideration. Systems Review Our evaluation of the Town's major accounting systems revealed these systems were functioning effectively. Further, it disclosed certain areas where internal accounting controls could be strengthened to enhance the systems effectiveness at little or no additional cost to the Town. Below are our recommendations for the Town's consideration: • Payroll We understand file cabinets have been received for use in the accumula- tion of personnel payroll data and have been placed under the Town Manager's supervision. We concur that a centralized personnel file (for all personnel except school which has its own file for administrators, teachers, custodians, and cafeteria employees) is needed for the accumu- lation of necessary documentation (i.e., hiring authorizations, deduc- tion forms, sick time accumulation, etc.). Further, a "documentation checklist" should be developed listing the minimum documentation requirements. This checklist would provide a convenient reminder of the Town's minimum documentation requirements and should be placed in the employee's personnel file. In order to monitor the adherence to the Town's documentation standards, we suggest a responsible official "spot check" these files on a test basis periodically throughout the year. The Treasurer/Collector's and School Business Manager's offices are responsible for payroll information input into the Baybank computer payroll system. While our testwork uncovered no input discrepencies, we feel signature approval on the input sheets by the Treasurer/Collector and Business Manager (for General Government and School hirings respectively) would provide greater assurance of the data's accuracy and authorization of employment and reduce the possibility of unauthorized master file changes. • Purchasing While the current system utilizes purchase orders subject to approval by the Town Manager, no record is kept of the numbers issued and used by each department. In order to ensure control is maintained over Town purchases, a log should be kept detailing the issuance and disposition of all purchase orders. In our testwork, instances were noted where purchase order dates either coincided with or followed the invoice dates. Such occurances would suggest that goods were purchased before actually approved. We were told departments are allowed to purchase small items as needed with final 21 approval by Town Manager (often after goods have been received). We suggest a formal policy be established to provide guidelines as to when no prior purchase order approval would be needed such as in cases of emergency or very small dollar purchases. Currently, no formalized documentation is required to substantiate actual receipt of goods. To ensure expenditures are made only when goods have been received, the receiving report should be attached to the invoice and the invoice should be initialed by department heads respon- sible for receipt or ordered items. During our examination several instances were noted where purchase discounts were lost and one case where sales tax was improperly paid. Since the invoices are presently reviewed by the Town Accountant's office, we feel an added review procedure should be made to ensure discounts are taken and sales taxes are not paid. Several purchase orders were missing pertaining to the school depart- ment, specifically for custodial supplies and purchases made before the new purchase order system took effect. Adherence to the Town's purchase order requirements should be reiterated to the appropriate Town's personnel, as purchase orders fix responsibility for and approval of Town expenditures. Our review of bid procedures noted one exception relating to a school furnace cleaning project. Total expenditures exceeded $1,000 yet the project was not put out to bid as required by Town Bylaws. This particular exception (furnace cleaning) was corrected for fiscal year 1980. No formal authorization is required for establishment of encumbrances on unexpended appropriations at fiscal year end. Our testwork noted most departments sent letters requesting holdover amounts to Town Accountant, but not all holdovers were documented in this manner. Proper holdover treatment would be best controlled through Town Manager's review and approval before the letter is sent to the Accounting Department. This procedure should be documented by Town Manager's signature. • General In conjunction with the above, at the end of each fiscal year, all unexpended appropriations not closed into surplus should be reviewed to ensure the need for continuing into the next fiscal year. Additionally, an analysis should be made between the outstanding real estate and personal property tax levies versus the unused overlay amounts for each individual levy. Any excess should be credited into Overlay Surplus. At June 30, 1979, after audit adjustment, the Overlay Surplus amounted to approximately $125,000 of "available funds". Accounting Department The general ledger accounts reflected numerous mispostings requiring audit adjust- ments to agree accounts with supporting detail kept by other departments. However, the segregation of the Town Clerk and Accountant position into two separate posi- tions and hiring of new Town Accountant during February 1979 has already begun and should continue to eliminate the number of general ledger mispostings. Noted below are specific areas found to be in error: 07, • Tax and Special Assessment Accounts The Treasurer/Collector provides a monthly activity summary sheet of all taxes committed to her department. This report should be used by the Town Accountant to reconcile general ledger balances at month end. • Trust Fund Accounts At the end of the fiscal year, the Treasurer/Collector provides the Town Accountant with a report summarizing all Trust Fund activity. This report should be used by the Town Accountant to ensure general ledger accuracy. • Electric Light Department Accounts The Electric Light Department provides accounting with a monthly report summarizing activity for all the Electric Light general ledger accounts. Once again, this report should be used as a means to reconcile general ledger account balances with detail per the Electric Light Department. • Abatement Postings At least quarterly, the Town Accountant should agree the total amount of abatements posted into the general ledger tax accounts with the total abatements granted as summarized by Assessor's Department. • Water Billing Accounts Similar to above, a monthly report is sent from the Water Department to the Accounting Department summarizing water billings, receipts, etc. This report should be used as a means to verify general ledger balances. Additionally, below are two suggestions which would greatly improve the organiza- tion of the general ledger. We feel proper organization of general ledger accounts tend to minimize the possibility of account mispostings. First, encumbrances carried over from the previous year should be segregated from the current year's appropriation within the general ledger. This procedure would provide for easier monitoring and assurance that the prior year balances are spent for reasons originally intended. Second, to greatly simplify the posting and trial balancing procedures within the general ledger, a chart of accounts should be developed. As it now stands, some accounts have assigned numbers while others do not. This procedure would be required should the Town computerize its general ledger system. Treasurer/Collector • As defined by statute, the Treasurer/Collector's department is assigned the duty of collecting cash and posting to the detailed tax records. An ideal system of internal accounting controls would segregate the duties of cash collections and posting to detailed accounts. To help minimize the internal control weakness created by law, efforts should be made to segregate these duties within the department to the extent practical (i.e., different individuals should perform the cash collection and detail record posting functions). 23 • In the area of Tax Titles, a copy of the newspaper advertisement should be kept on file as documentation that legal provisions have been complied with. s Cash Receipts The Building Department receipts should be turned over to the Treasurer/Collector on a daily basis (currently turned over monthly). This would provide the Town with prompt use of these receipts for expenditure and investment purposes. School cafeteria daily receipts and subsequent deposits are handled by one individual. In order to determine the propriety of recorded cafeteria sales we suggest the cafeteria supervisor agree register sales tapes with validated deposit tickets or count cash boxes (for funds without cash registers) periodically throughout the year. Assessors Department Our review of field card valuations noted two exceptions out of the fifty cards tested. These exceptions amounted to a $4,725 understatement of property valua- tions. In order to minimize the loss of property tax revenues due to clerical errors we suggest field card calculations be re -checked by a second individual and that such review be documented by initialling the field cards. Some small discrepancies were found when totalling the monthly abatement and exemp- tion reports created by the Assessors' Department. Occasionally, detail within the report is updated but no change was made to the balance. Since the balance is the figure posted to the general ledger, the reports should be reviewed to ensure all changes were carried into final balance. Delinquent motor vehicle excise receivables should be reviewed on a periodic basis (at a minimum quarterly) and either abated, where appropriate, or followed up for collection by the Treasurer/Collectors office. General The Town experienced over expended appropriations in three accounts relating to the 1978 blizzard. The Commonwealth requires these overexpended appropriations to be raised in the subsequent fiscal year tax levy. To date, these amounts have not been properly raised as required by the Commonwealth. In our review of Departmental Accounts Receivable, we found ambulance receivables dating back to 1975. Further examination revealed approximately 508 of the $30,000 outstanding is older than two years. The details making up this account should be reviewed and older amounts followed up for subsequent collection by a responsible Town official on a monthly basis. Our review of the "state aid to highways" account revealed this receivable of $173,000 dates as far back as 1970. We suggest that collection of this account or other appropriate action be actively pursued by a responsible Town official. 24 Data Processing As part of our review of the Town's system of internal accounting controls, we met with Light Department personnel to discuss and review that department's computer- ized billing and accounts receivable system. Our review focused on general controls which are environmental in nature, i.e., internal control features that should exist for all data processing applications as opposed to specific applica- tion (billing, cash receipts, etc.) controls. Realizing the cost of implementing internal control feature should not exceed the benefit derived from such features (cost/benefit approach) the following recommendations are made for your considera- tion: • Program control and documentation - Town should request detailed program listings from Digital Business Systems, Inc. (DBS). Copies of such listings should be maintained at the computer installation and another at an off-site location with a "secured" storage facility (i.e., fireproof safe, etc.). - Once the debugging phase is completed, program access should be restricted to designated personnel who are not involved with the daily computer operation (computer operators). - Program revisions should be formally approved by designated town officials and in no instances should computer operators initiate program changes. • Operators Manual Presently, operators instructions, commonly referred to as "run -books", are documented in the form of instruction sheets prepared by the Light Department Office Manager and DBS. As more applications are computer- ized, consideration should be given to preparing detailed procedural instructions, by application and incorporating these write-ups in an "Operators Manual". As is the case of all critical documentation, a copy of this manual should be stored off-site. • File Back-up The Town utilizes the "grandfather, father, son" system of file reten- tion for its master files. The primary objective in file back-up is to provide a reasonably current starting point for the creation of a master file that was inadvertently destroyed. While the Town's back-up procedures are adequate we suggest off-site storage of these important master files as an additional safeguard. • File Maintenance Presently, file maintenance is being performed by all Light Department office personnel. The source document for file maintenance input is a standardized form approved by the Office Manager. The computer output listing is a daily listing of all changes made. The weakness rests in the fact no one compares the input form to the output listing to assure the validity of the changes made. We suggest a review be made and documentation by someone other than the individual processing the change. 25 • Input/Output Control Documentation Presently, daily output of processed meter readings are compared to the meter readers' book by a clerk other than the individual who processed the data. This verification procedure is time consuming but an excellent control over the data conversion process. If the volume of data processed makes "100% sight verification" impractical, we suggest the establishment of batch control totals prior to processing. These manual totals should be reconciled to the daily billing listings as an overall proof of the accuracy of data converted. While it is still practical to sight verify all data processed, we recommend this procedure be documented by "checking off" the line items verified and initialling the daily listings. o Formal Disaster Plan Presently, the Town has a verbal agreement with DBS for back-up services in the event of a disaster to the Town's computer installation. We suggest a formal disaster plan be drawn up between the Town and DBS. This formalized plan would eliminate any potential misunderstandings between the parties involved in the event a disater occurs. s Organization The data processing function is centered in the Municipal Light Depart- ment with that department's Office Manager serving as the Data Proces- sing Manager. While this arrangement has been functional to date, some consideration should be given to a centralized data processing function. As additional systems are computerized, the need for a centralized data processing function to schedule and control computer usage, control data files, coordinate program and system enhancements with both DBS and the Town's EDP Committee, etc. will become more apparent. The foregoing conditions were considered in determining the nature, timing, and extent of audit tests to be applied in our examination of the financial statements, and this report of such conditions does not modify our report dated September 28, 1979 on such financial statements. 26