HomeMy WebLinkAboutmin brd of selectmen 02/18/04
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Board of Selectmen
Minutes of
February 18, 2004
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Present:
I'TS
Michael W. McCue, Chairman; Steven W. MacCaffrie, Vice Chairman;
Roger S. Achille, Clerk who arrived late due to a work commitment;
Selectmen David W. McCarter and Louis P. Amoruso.
Town Manager John O. D' Agostino
The meeting was called to order at 7:30 p.m., followed by the Pledge of Allegiance to the
Flag.
· Warrant No. 34 in the amount of $2,534,996. 13
Motion: To approve
(MacCaffrie-Amoruso) 4-0 with Selectman McCarter abstaining from Municipal
Building Committee payroll Passes
· Minutes of February 11,2004 Selectmen's Meeting
Motion: To approve
r (MacCaffrie-Amoruso) 4-0 Passes
Mike Eldrige, Filmore & Stearn President, and Tom Devlin, Vice President of Sales,
made a presentation to the Board of Selectmen on their ability to assist the Town of
Mansfield with ambulance billing and collection. Acting Fire Chief Bellavance had
spoken with Mr. Eldrige about trying to collect some of our uncollectables, but he
declined and offered to make a presentation to the Selectmen.
Mr. Eldridge noted the company Mansfield already has is doing the collection work on
the people who have insurance. They are limited on the number of times they can contact
the debtors and it is his understanding there is approximately $400,000 uncollected.
They understand the problem of going after people and are sensitive to it. The current
vendor only does a letter and three phone calls. Some of the outstanding amounts are
three or four years old. Filmore & Stearn would not be doing the Town justice in coming
in and contacting those people again. If they have insurance, it's been declined or is in
the middle of determining the validity of the claim-or the insured is responsible for the
amount due. He does not believe going in and harassing people would be the correct
approach. It is a valid debt owed to the Town and it's money the Town can certainly use.
Filmore and Stearn is a nation-wide collection agency. They've taken on several nursing
r homes and medical facilities and have started a division to take care of this type of bill.
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They are bonded and licensed in Massachusetts and are HIPP A certified. As former town
officials themselves, he and Mr. Devlin have received many calls asking about their
interest in doing collections. There are privacy issues that have to be considered.
Currently they have appointments with seventeen cities and towns to address this issue.
The current company employed by the Town does billing-they are not a collection
agency. They cannot do justice to the Town when they're only allowed to follow up with
a letter and three phone calls. Mr. Eldrige stated he understands the Board's need to be
sensitive.
The process would start with the Chief or someone in charge of ambulance fees issuing a
run sheet with the name and information of each debtor. They would send out a polite
letter noting they are representing the Town. They would go after the oldest debts first.
They are currently running 37 percent recovery, which is high in this industry. Many of
the people probably received the letter and discarded it and assume the Town is providing
this service and they've paid for it through their taxes. When people realize the insurance
company has an obligation to reimburse the Town, they are usually willing to send the
bill in for payment. If there's a dispute, Filmore & Stearn would check into it and
attempt to resolve it. They also have skip-tracing software to find people who have
moved. Massachusetts consumers are protected by the Fair Debt Collection Practice Act
and the residents are well-protected. In doing collections they are aware of the delicacy
of the matter and approach it accordingly. There's also the opportunity if someone is
willing to pay to set up a payment plan. They collect on a percentage basis of 5 percent
of anything collected. On a normal commercial basis it's usually 25-30 percent.
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Mr. Devlin noted they wouldn't be here if the Town were satisfied with the efforts of the
current collection agency with $400,000 outstanding.
Mr. Eldridge noted the Town is tying the hands of the collection agency by allowing
them to only send out one letter and make three follow-up phone calls. They're not
looking to handle the "easy" outstanding bills and would go after the older debts first.
They would prefer to do both the billing and the collections. One bill is not a good effort
to collect. A late charge or interest added could cover the cost of the collection agency
and also gives the collection agency leverage to negotiate payment by waiving the
interest. The sensitivity of the matter needs to be considered regardless of who handles
it. They do not report to any credit reporting agencies unless their client requests it.
Selectman McCarter noted a statute that allows doctors to put a lien on the case. Mr.
Eldridge noted many doctors don't do it because they don't want to lose the patient and
simply write it off year-end. He recommended that whoever the Town decides to use for
collections they be given the oldest debts to collect first. They provide professional
service with full accountability.
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Selectman Achille asked Mr. Eldrige if they follow-up through litigation. Yes, but they
could not to that for 5 percent. That would have to be handled on an individual basis. If
they are not successful in getting a response, they send a certified letter to ascertain that
the individual lives at the address provided. Depending on the amount owed, they would
utilize an attorney to send out another gentle letter. There are options the Town can take,
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such as placing a lien on real estate or property owned by the debtor. Typical bills in
Mansfield run between $200 and $700. The vendor's hands are tied if the Town is
directing the collection agency to send only one letter and follow it up with only three
phone calls.
Mr. Devlin noted the current vendor is having problems in several cities and towns in
Massachusetts such as the ones Mansfield is having. Most Boards of Selectmen are not
even aware of the problem. Mr. Eldridge said he would not take the job with the
restriction of one letter and three phone calls.
Motion: To set up a collection policy in the manner described and have the Chief put
together a package for the Board's review and Town Manager's approval to include
billings and collections.
(MacCaffrie- McCarter)
Selectman McCarter noted he believes they understand our predicament and would like
to give them a chance. Town Manager D' Agostino reported Mr. Devlin contacted him
and made him aware of the magnitude of the problem. If it exceeds an estimated value of
more than $25,000 it would have to go out to bid.
Vote: 5-0 Passes
Town Manager D' Agostino:
· Referred to a memorandum from Park and Recreation Director Lorilee Fish regarding
the Fales site. We have Town Meeting authorization to sell the property. If the
property is sold, they would like the money earmarked for a future community center
for the Town of Mansfield. While it is a goal we certainly want to achieve, we would
have to go back to Town Meeting if there is a desire to sell it. It was noted that the
Local Housing Partnership is looking to gain property and if it remained in our
affordable housing inventory there would be money to do the repairs necessary.
There's also the possibility of Habitat for Humanity taking it on as a rehab project
for affordable housing. If it is to be sold at less than fair market value, a Town
Meeting vote would be necessary to do so. Selectman McCarter noted the number of
capital projects that need to be done because they have not been funded in the last
couple of years. If it were to be sold at fair market value, the proceeds would go into
the General Fund. Selectman Amoruso pointed out there is also a need for downtown
parking in that area.
· Now that the Train Station is open we are going to explore the possibility of gaining
local control from GA TRA. They do not want to run it on a day-to-day basis and
commuters would like to see it kept open during the day. He would use the senior
work program to do this during the day. At night we will need access to the facility
to open it up for public meetings of non-profit organizations. In discussions with
Frank Gay he's indicated we would not do it unless we also received the revenue with
which to do it. Chairman McCue asked if there would be a liability issue for the
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Town under that scenario. We have always been responsible and that is factored in.
It appears unlikely that we would be able to get a concessionaire to operate it outside
of the peak commuter hours. We could open it during pre-determined hours and have
a kiosk at which people could pick up a schedule. There's also the possibility of an
A TM machine being put in that, when accessed, would provide information about
Mansfield businesses.
· Noted working with the two individuals from the collection agency when he was in
Blackstone. Selectman Amoruso suggested the need for a stronger policy and spoke
of his experience with collections in the medical field. A point has to be established
to determine when collection efforts are worthwhile. If we plan to combine billing
and collections, he believes it will be over $25,000 and should be put out to bid.
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· Indicated last week that he would be prepared to provide them with his budget
priorities. The Finance Committee is anxious to start dialog with the Board. They've
met with all the larger departments and many of the smaller ones. Public Safety is a
major part of the budget and may need attention from a financial perspective. The
addition of the two firefighter/paramedics that were originally proposed and cut in a
prior year will be necessary to provide a staffing level to adequately meet our needs
based on our population. If it's not addressed it will become a liability for our
residents and will create a public safety problem. In the FY'06 budget we may also
look at the addition of police officers due to additional housing established through
40B projects and the additional demand that will result from the commercial
development going on. The need to hire a Chief Assessor is also essential. There
will be a warrant article at Town Meeting to partially fund that position to get a
person on-board prior to revaluation. The position is valued at approximately
$65,000. The question was raised as to whether we would be bringing in someone
experienced for $65,000 and, if so, why is there a learning curve. They would have
to develop historical information. Selectman MacCaffrie suggested this person
should be able to generate enough additional income to fund the position. Additional
assessment information must now be provided on an annual basis rather than every
three years as was done in the past. Once an appraisal process is in place, the number
values are more uniformly established. Selectman Amoruso asked if the restructuring
would require other changes. The Town Manager spoke about the proposed chain of
command that would result. A Charter amendment with public hearings would be
required. Selectman MacCaffrie suggested it may not be necessary to do a Charter
amendment. The Town Manager will look at it with Town Counsel and make sure it's
done correctly. He'd like to have the financial components reporting to a Chief
Financial Officer so we don't have divisions between departments and we get people
under the direction of one person to marshall the resources.
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· There may also be a need to add an Assistant Inspector of Buildings which will be
paid for through the fees generated. The Assistant Inspector was not funded when
Mr. Cook retired as Inspector of Buildings. The volume of building taking place will
require this addition. Selectman MacCaffrie suggested getting inspectors with
overlapping skills who would be able to provide a dual inspection service.
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The Town Manager's Report was temporarily suspended to allow for Questions and
Comments.
Peter DeTrolio, 496 Elm Street - asked the Town Manager about the work schedule for
the Elm Street Bridge. Town Manager D 'Agostino replied that he does not have a direct
answer because he has not had contact with MassHighway. Selectman MacCaffrie
recalled seeing a letter in the readingfile on the subject. The Town Manager will contact
them and attempt to get an answer.
George Dentino, Gladiola Terrace - commented on hiring an Assistant Building
Inspector, noting that when we were in the highest building boom we've ever seen there
was less staff in the Building Department than there is now. He also noted the 40B
projects may not require inspections on a local basis. He asked that the request for the
person be considered, but the claim that the Town is growing be disregarded. He asked
what the hours would be for this position. It would be part-time at 19-20 hours per week
Mr. D' Agostino pointed out that 20 hours would require a full benefit package. He
suggested the needs of the department should be the determining factor.
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· He is not advocating the addition of new positions, but rather re-establishing positions
that were cut due to budget considerations. We must also fund a Capital
Improvements budget this year. We haven't done so for two years and cannot make
up for that in this timeframe. Selectman MacCaffrie asked what the Town Manager
considers a Capital Improvement-is it a necessity or something on a wish list that's
up for grabs. A capital improvement is defined as something having a useful life of
five years or greater and an initial capital cost of $10,000 or more. If the CIP decides
they want to build a garage, that is in their prerogative as a committee. The first
meeting is scheduled for February 24th at 6:30 p.m. and there is a list of capital
improvement items that have been submitted. His concern in the budget process is
that we had a prior infusion of money that we won't be having this year. The final
aspect is the infrastructure needs that over time will only get worse and cost more if
they are not addressed. We need to look at a significant bond authorization of $5-7
million. Selectman MacCaffrie asked for a bond analysis to determine what bond
debt will be satisfied in the next few years. We're at a point where we need to begin
to focus on the future. He views the budget as a planning document to do this in
order to provide the types of services our residents desire.
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· There's a public hearing tomorrow night on the Mansfield Affordable Housing
Production Plan, and the plan and maps are available for review on the Town's
website. Chairman McCue asked that it also be put on agenda for next week's
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meeting. We have sent out notification through Counsel, who will be sending out
notification to the Depot I and II, to make sure those projects remain affordable.
Selectman MacCaffrie asked if we're working on an article for Town Meeting for a
by-law for inclusionary zoning. It was requested that a placeholder be put on the
warrant for it.
· The Medco event is scheduled for February 26th. He will be out of town during that
period of time and will be appointing an acting town manager during his absence.
Lacerta Group has finished purchasing a parcel of property in Mansfield. They are a
manufacturing company moving from Boston to Mansfield and are an upstart group
looking at a phased development approach. They expect to be expanding in the next
two to three years. He is continuing to meet with another company who is exploring
Mansfield and has lucrative tax incentive financing being offered by others. We have
indicated our interest in working with them.
Chairman McCue offered the Board the opportunity to present goals and objectives
established for the Town Manager. If everyone is not prepared it can be deferred to a
future meeting as it is not time-sensitive. The consensus of the Board was to place it on
the agenda for March 3 rd.
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Selectman McCarter:
· We never voted on the ambulance billing rates and asked if and when we will be
doing that. The Town Manager will provide the paperwork necessary to properly
review prior to making a decision.
· Asked when we will be getting the Mullin report. We will have to follow-up with Dr.
Mullin. We just received Lee Azinheira's response to it and we're waiting for the
Police Chief's response. There was also a lapse from when we talked about it and
when we got the money from the school to begin the study.
· Asked for a financial analysis of how we're doing at Mansfield Green.
· Ask Town Engineer about potential water issues with the development in West
Mansfield. Get information by next week.
Selectman MacCaffrie:
· We were going to invite the gentlemen from Bristol County Retirement to come talk
to us. Mr. Walsh is out of Town and Richard Boucher will schedule him when he
returns.
(
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· Asked that we schedule a specific date to have the Fire Chief in to talk about
inspection fees.
· Asked if the Request For Proposals for the combined Light and Town Auditors will
be bid in combination or singularly because our Light Department auditor is done in
about two months if he gets all the information and that will conclude their annual
audit. The Town Manager will check to find out when the new one for the Town
would start. Find out how much it is to get the costs earlier.
Selectman McCue:
· Asked if we're all set with our responses on representatives for the TIF Committee.
Will check with Shaun Burke.
· Is still interested in having an off-site Selectmen's meeting.
Motion: To hold the March 24th meeting off-site pending a suitable location
(MacCaffrie-Achille) 3-2 with McCarter and Amoruso opposed Passes
Selectman Amoruso:
· Asked if anlone will be here for the MMA meeting to be held in Mansfield on
February 26 . There is also a Bristol County Selectmen's meeting that night and the
MMA meeting may be rescheduled.
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· Asked about having a televised pre-Town Meeting session to give people an
opportunity to ask questions and get information in preparation for Town Meeting.
Warrants would have to be available for that meeting and the Town Manager and
Superintendent Moretti would need to be participants.
Selectman McCue:
· Came across a resolution from the Town of Arlington directed to the 40B law that
includes state-wide inclusionary zoning and units to be in perpetuity. Will ask that
copies be made and distributed to Board members for their consideration.
Selectman MacCaffrie:
· Would like at an upcoming Light Commissioners meeting to put on the agenda to
have a Light Department Manager separate from the Town Manager.
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· Asked at what dollar point we shut contractors off; i.e. if there's an outstanding detail
bill of $126 for a given time, do we refuses to issue them additional permits to do
work. Or can we have a contractor put up Police Detail retainer in advance if it's a
long-term project. It's now handled between the Police Department and Treasurer's
Office, but we can talk about it. Doesn't want to get into a situation where someone
owes us $3,000 and then declares bankruptcy.
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· RB Brown Company Audit - says there are some common variances (FY02). One
r account that had the common variance was the School Department for lunch
deposits. They've established a new type of account where it's done on a weekly
basis. There's a $5,450.38 Variance that needs to be written off All other variances
were accounted for and it's now being handled differently.
· Accrued sick and vacation time - no liability recorded. In the contracts they have to
give a year's notice-- November 30th or Dec. 1 st if leaving in the fiscal year so we can
account for those monies in the next budget.
Motion: To adjourn at 10:15 p.m.
(Amoruso) 5-0 Passes
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