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HomeMy WebLinkAboutFamily Food Mart (Divya Akhand Jyoit Corp. ) - 12/31/2021Nov ZU20 K k t 4* Town of Mansfield - Board of'HealthTown of 6 Pak Rowansfleld Mansfield, MA 02048 PERMIT NUMBER: Application for the Sale of Tobacco Products I hereby make application for a permit to sell tobacco products in compliance with the Board of Health Regulation Affecting Smoking and the Sale, Vending and Distribution of Tobacco. By signing this application, I declare that I have read the regulation and am responsible for tobacco product sales regarding federal, state and local laws. This permit expires on December 31st of each year. Violation of this Regulation may result in fines, suspension or revocation of this permit. NAME OF BUSINESS: LOCATION OF SALE OF TOBACCO PRODUCTS: aT Ari ff"- l lD fri J TELEPHONE AT LOCATION: CnG - 21'1 - a( UA OWNER OF BUSINESS: ADDRESS OF OWNER: TELEPHONE OF OWNER:: FAX NUMBER: If a corporation or partnership, give name, title, and home address of officers or partner. Briefly describe your tobacco and nicotine delivery product sales training. Attach employee training documentation * Provide a copy of current Department of Revenue CT-3T Refai/ Excise Unif License. FEE: $150.00 CT-3TNUMBER:-ZSVS/I n p FEDERAL ID/SS NUMBER: ){6 1 - 3 I SIGNATURE: DATE: /� U TAX CERTIFICATION FORM I certify under the penalties of perjury that I, to my best knowledge and belief, have filed all state tax returns and paid all state taxes required under law. ,ivy(+ Signature of Individual or Corporate Name By: Corporate Officer (Mandator/, if Applicable) 461 - 3f4 - 4 5 *"Social Security No. (Voluntary) or Federal Identocation Number *This license will not be issued unless this certification clause is signed by the applicant. ** Your social security number will be furnished to the Massachusetts Department of Revenue to determine whether you have met tax filing or tax payment obligations. Licensees who fail to correct their non -filing or delinquency will be subject to license suspension or revocation. This request is made under the authority of Massachusetts General Law Chapter 62C, section 49A. C:\Users\sleite\Desktop\Scott's Documents\Food Establishments- Temp\TAX CERTIFICATION FORM.doc The Commonwealth of Massachusetts Department of Industrial Accidents Office of Investigations 600 Washington Street Boston, MA 02111 www.mass.gov/dia Workers' Compensation Insurance Affidavit: General Businesses Applicant Information // Please Print Legibly Business/Organization Name:,bivy61 Akt-lnLit) J�ort GnC6.0- "OR,( Address: 6 Eti S City/State/Zip: 11 'e J, J Phone #: Are you an employer? Check the appropriate box: Business Type (required): 1. ❑ I am a employer with employees (full and/ 5. [T] Retail or part-time). * 6.❑RestaurantBar/EatingEstablishment 2. ❑ I an a sole proprietor or partnership and have no 7, ❑ Office and/or Sales (met. real estate, auto, etc.) employees working for me in any capacity. 8. ❑ Non-profit [No workers' comp. insurance required] 3. ❑ We are a corporation and its officers have exercised 9. ❑ Entertainment their right of exemption per c. 152, § 1(4), and we have 10. ❑ Manufacturing 4. ❑ no employees. [No workers' comp. insurance required]* We 11.❑Health Care are a non-profit organization, staffed by volunteers, with no employees. [No workers' comp. insurance req.] 12.0 Other *Any applicant that checks box #1 must also fill out the see(ion below showing their workers' compensation policy information. **If the corporate officers have exempted themselves, but the cmpmation has other employees, a workers' compensation policy is required and such an organization should check box #1. I an: an employer that is providing workers' compensation insurance for ray employees. Below is the policy information. Insurance Company Name: (nv i} r= 0 j711 Ip z4Yt t e— Insurer's Address: [j f> City/State/Zip: W I k eA -- 0 G Y l�e P O 3 cl6 2 O Policy # or Self -ins. Lic. # D I Cf a V ?r ct Expiration Date: o t, t S Attach a copy of the workers' compensation policy declaration page (showing the policy number and expiration date). Failure to secure coverage as required under Section 25A of MGL c. 152 can lead to the imposition of criminal penalties of a fine up to $1,500.00 and/or one-year imprisonment, as well as civil penalties in the form of a STOP WORK ORDER and a fine of up to $250.00 a day against the violator. Be advised that a copy of this statement may be forwarded to the Office of Investigations of the DIA for insurance coverage verification. I do hereby certify, under the pains and penalties of perjury that the information provided above is true and correct I Official use only. Do not write in this area, to be completed by city or town official City or Town: Permit/License Zq Issuing Authority (circle one): 1. Board of Health 2. Building Department 3. City/Town Cleric 4. Licensing Board 5. Selectmen's Office 6. Other Contact www.nwss.gov/dia Phone FAMIFOI ,acoirc� CERTIFICATE OF LIABILITY INSURANCE OP ID: TL DAM(MMIDDIYYYY) 1012912020 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsements . PRODUCER 508-947-1818 J.K. Olivier! Ins. Agency 64 East Grove St. Middleboro, MA 02346 Kenneth W. Olivier! NCRIPcT Kenneth W. Olivier! _ PHONE 508-947-1818 FAX UUC, No, Est : (AIC, No ADDR E-MAILss, __...__ INSURER/$ Al FFORDING_ COVERAGE_ INSURER A: Guard Insurance SU ED F�amiy Food Mart Divya Akhand Jyoit Corp 660 East Street Mansfield, MA 02048 INSURER B INSURER C INSURER D INSURER— NSURERF: rcorl 1PAYE Muasuco. RFVIICION NUMBER - THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE_ BEEN REDUCED BY PAID CLAIMS. INSR TYPE OF INSURANCE ODL UBR POLICY NUMBER POLICY EFF POLICYEXP LIMITS T.COMMERCIAL GENERAL LIABILITY EACHOCCURRENCE 1'000,000 A CLAIMS -MADE � OCCUR Business Owners DIBP183009 05/12/2020 05112/2021 DAMAGE TO RENTED S S 50,000 $ X MEDEXPfAnVon- rson 5,000 _PERSONAL &ADV INJURY Included GENT. X AGGREGATE LIMIT APPLIES PER: POLICY ❑jEga LOC GENERALAGGREGATE $ 2,000,000 __ PRODUCTS-COMPIOPAGG $ _ 2,000,000 OTHER: AUTOMOBILE LIABILITY oond ISINGLE LIMIT AEKKCOMBINED $ — BODILY INJURY IPerperson $ ANY AUTO BODILYRRINJURY Peremidenl AUgTEO�S ONLY AUUpTNN0pp8WyLED AUTOS ONLY AUTOSONLY feOraaide�l AMA GE _ $ UMBRELLA LIAB OCCUR EACH OCCURRENCE $ AGGREGATE $__ _ EXCESS UAB CLAIMS -MADE BED RETENTION $ A WORKERS COMPENSATION AND EMPLOYERS'LIABILITY YIN ANY PROPRIETORPARTNEREXECUTIVE OFFICERIMEMBER EXCLUDED? LN� (Mandatory In ) - NIA DIWC128759 04M512020 04/1512021 OT X ETA DTE EERH�_ EL. EACH ACCIDENT E.L. DISEASEEAEMPLOYEE 500,000 $ 500,000 S E.L. DISEASE -POLICY LIMT 500,000 K yyes, tlescribe antler OPERATIONS below A DESCRIPTIONO Business Owners DIBP183009 05/12/2020 05112/2021 See Limits Liquor Liability Below DESCRIPTION OF OPERATIONS I LOCATIONS/VEHICLES (ACORD 101, Additional Remarks Schedule, maybe attached if more space is required) Liquor Liability Coverage: 11000,000 Each Common Cause Limit 2:000,000 Liquor Liability Aggregate Limit raa %-CK I Irn.A I C nuL V GK TOWNMAO SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN Town of Mansfield ACCORDANCE WITH THE POLICY PROVISIONS. 6 Park Row Mansfield, MA 02048 AUTHORIZED REPRESENTATIVE ©1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD A check mark signifies your understanding and agreement. I understand and agree that: ❑ It is against the law to sell any tobacco product and/or nicotine delivery product (e.g. e-cigarettes) to anyone less than 21 years of age, regardless of how old the person looks. ❑ Anyone selling tobacco products and/or nicotine delivery products must conclusively establish the customer's age as over 21 years old, by means of government -issued photographic ID. Anyone selling tobacco products and/or nicotine delivery products must check and verify official government photo ID for anyone less than 27 years of age. I must consent to unannounced, periodic inspections and compliance checks of the permitted retail establishment. ❑ Flavored tobacco products and vape products (including mint, menthol and wintergreen) can only be sold in licensed smoking bars, for onsite consumption only. ❑ Unflavored E-cigarettes with nicotine content over 35 mg/per ml can only be sold in adult -only retail tobacco stores and licensed smoking bars. ❑ Flavored e-cigarettes with any strength of nicotine content can only be sold in licensed smoking bars, for onsite consumption only. ❑ Self-service tobacco product and/or nicotine delivery product displays from which the customer may select products are prohibited. ❑ The sale of single or loose cigarettes or cigarettes in packages of fewer than 20 cigarettes is prohibited. ❑ I may not distribute any free samples of tobacco products or nicotine delivery products (e.g. e-cigarettes) and I may not accept any means, instruments or devices that allow for the redemption of tobacco products for free or cigarettes at a price below the minimum retail price determined by the Massachusetts Department of Revenue, ❑ Tobacco vending machines are prohibited. ❑ Non-residential Roll -Your -Own machines are prohibited. ❑ Blunt wraps are prohibited. ❑ Penalties for violation of the regulation include monetary fines and/or suspension of this permit for seven or thirty days. ❑ 1 may not allow any employee to sell tobacco products or nicotine delivery products (e.g. e-cigarettes) until such employee reads this regulation, state and federal laws regarding the sale of tobacco and signs a statement, a copy of which will be placed on file, that he/she has read the regulation and applicable state laws. I must prominently display a copy of the "Permit to Sell Tobacco and Nicotine Delivery Devices". ❑ I must provide the Board of Health with proof of a current "Cigarette Retailers license" from the Massachusetts Department of Revenue (DOR) and my DOR business permit (Attach a copy of each permit/license). ❑ I must display Department of Public Health signs stating, "Sale of tobacco to Minors is prohibited". ❑ 1 must display signs provided by the Board of Health that discloses referral information about cessation. ❑ If I sell nicotine delivery devices (e.g. e-cigarettes) I must display signs stating that sale of nicotine delivery devices to anyone below the minimum legal sales age is prohibited and that the used of e-cigarettes at indoor establishments is prohibited by local law. I have received, read and understand the Board of Health regulation "Regulation Affecting Smoking and the Sale, Vending, and Distribution of Tobacco and Nicotine Delivery Products" and agree to abide by it. Signature OtJ I Date I i k b Print Name �/ DC� �r Ssaa+��s,�. MASSACHUSETTS DEPARTMENT OF REVENUE Form CT-3T } ' i� TT ��}} x " Retailer License for Sale of Cigars and Smoking Tobacco m lI`1 " � vP v ?t,F.Mr oy.E' This License must be posted and visible at all times. The sale of tobacco products to anyone under 18 years of age is prohibited. DIVYA AKHAND JYOIT CORP Account ID: CRL-11286105-010 FAMILY FOOD MART THE License Number: 258549760 660 EAST ST STE 5 MANSFIELD MA 02048-2951 This certifies that the taxpayer named above is licensed under Chapter 64C of the Massachusetts General Laws to sell at retail at the address shown above. This license is non -transferable and may be suspended or revoked for failure to comply with state laws and regulations. Effective Date: October 1, 2020 Expiration Date: September 30, 2022 r uacneu oeiow is your rcetauer License for date of ulgars and Smokmg Tobacco (Form CT-3T). Cut �s cur�sF� MASSACHUSETTS DEPARTMENT OF REVENUE l e 7 Retailer License for Sale of Electronic Nicotine Delivery Systems y '?, ��� This license must be posted and visible at all times. The sale of vro tobacco products to anyone under 21 years of age is prohibited. DIVYA AKHAND JYOIT CORP Account ID: EDL-t t286t05-013 FAMILY FOOD MART License Number: 355756032 660 EAST ST STE 5 MANSFIELD MA 02048-2951 This certifies that the taxpayer named above is licensed under Chapter 64C of the Massachusetts General Laws to set[ electronic nicotine delivery systems at the address shown above. This license is non-transferabte and may be suspended or revoked for failure to comply with state laws and regulations. Effective Date: May 2 t, 2020 Expiration Date: September 30, 2022 U_& MASSACHUSETTS DEPARTMENT OF REVENUE Form CT-3 Retailer License for Sale of Cigarettes This license must be posted and visible at all times. The sale of tobacco products to anyone under 18 years of age is prohibited. DIVYA AKHAND JYOIT CORP Account ID: CGL-11286t05-007 FAMILY FOOD MART THE License Number: 5237084t6 660 EAST ST STE 5 MANSFIELD MA 02048-2951 This certifies that the taxpayer named above is licensed under Chapter 64C of the Massachusetts General Laws to sell at retail at the address shown above. This license is non -transferable and may be suspended or revoked for failure to comply with state laws and regulations. Effective Date: October 1. 2020 ....., :., .. 11 __ I,., Expiration Date: September 30, 2022 Age -Restricted Products Policy & Procedures: Tobacco LOCATION Every Employee at this location has the legal and moral responsibility to control the sale and distribution of age -restricted items to ensure these items do not get sold to minors! I TOBACCO PRODUCT SALES POLICY Objective: That all store Employees follow all laws and procedures of this policy related to the sale of tobacco products including: cigarettes, smokeless tobacco, loose tobacco, pipe tobacco, rolling papers, cigars, e-cigarettes, vape and lighters The minimum age to purchase tobacco products is twenty one (21) years of age. It is our responsibility as a retailer and members of the community to prevent the sale of tobacco to anyone under the age of twenty one (21). PROCEDURES: 1. This policy will be reviewed with all new Employees before they can operate a cash register and sell tobacco products. 2. All store Employees to take computer based training and successfully pass with 100% prior to starting on a register. This certification to be updated on an annual basis prior to previous year expiration. 3. A valid form of identification will be required for all tobacco purchases regardless of age or frequency of customer visits. Acceptable forms of id are as follows: Valid Massachusetts License Valid Massachusetts state id Valid US passport Valid Out of State License No expired identification will be accepted. Photos must be visually matched to the customer purchasing and licenses scanned into the register. Driver's License is to be scanned into the register system. All other identification from the acceptable list will require manual entry of the date of birth listed on the documentation. 4. If it is suspected that someone is purchasing tobacco for anyone under the age of twenty-one (21) a valid Id will be required from all members of the party. I have read and understand the Mansfield Board of Health Regulations which prohibits the sale of tobacco and nicotine delivery products to anyone under the age of twenty-one (21) years. I also understand that if I fail to follow store policy and local and state laws about the sale of tobacco or nicotine delivery products to any person under the legal age, I could lose my job or be fined. I agree to the following rules about the sale of tobacco products: I will not sell any tobacco products, including cigarettes, cigars, chewing tobacco, bidis, or any other form of tobacco, or any nicotine delivery product to any person under the age of 21. If any person regardless of age attempts to make a tobacco purchase without an acceptable, I will not make the sale. I will not accept a note from an adult giving permission to a person under the age of 21 to buy tobacco products. In turn, management agrees to support my judgment not to make the sale in any of the cases described above. Failure to follow this policy may result in disciplinary action up to and including termination. Employee Si ture Date It �°CI �10 Store Operator Signature Date (This form will be maintained in your personnel file as a part of your permanent employee record) Manager's Guide to Training Employees The Under 27 campaign is jointly sponsored by the Massachusetts Department of Public Health and the Office of Attorney General Martha Coakley. The aim of the campaign is to increase awareness among retailers, their employees, and the general public about state and local tobacco sales laws and to encourage retailers to comply more effectively with these laws, particularly as they relate to the sale of tobacco products to minors. Attorney General's Regulations THE COMMONWEALTH OF MASSACHUSETTS prohibits the sale of cigarettes and other tobacco products to minors. To prevent illegal sales of tobacco products to persons under 18 the Massachusetts Attorney General's regulations require that: • Store clerks must verify the age of any customer wishing to buy tobacco who looks younger than 27 years of age, with a valid government -issued photo identification card (I.D.) (940 CMR 21.04(2)(b); 22.06(2)(b)) All tobacco products sold by a retail outlet must be sold in a direct face-to-face exchange. Self-service sales are prohibited, except vending machines in establishments licensed to serve alcoholic beverages, so long as the machines employ a lock -out -device, are within the sight and control of an employee, and are posted with a notice that minors are prohibited from purchasing tobacco. Self-service displays may be located within adult -only retail facilities. (940 CMR 21.04(2),(4); 22.06(2),(4)) • Retailers may not break open packages of cigarettes, little cigars or smokeless tobacco product to sell them in an amount smaller than the smallest package made by the manufacturer. (940 CMR 21.04(1)(b); 22.06(1)(b)) Retailers must implement all measures reasonably necessary to prevent the sale of tobacco to persons younger than 18 years of age. Retailers with fewer than six employees are presumed to satisfy this requirement if they conduct a training program for all employees about following tobacco sales laws. Retailers with six or more employees are presumed to meet this requirement if they conduct the training program and also undertake a "secret shopper" program to monitor tobacco sales, or if they have received a written notification of compliance from a state or local authority. (940 CMR 21.04(3); 22.06(3)) Purpose of the Guide As the manager of a retail establishment that sells tobacco, you are responsible for educating your employees about the laws controlling the sale of tobacco products to minors. This Manager's Guide is designed to help you and your employees follow Massachusetts state law and the regulations of the Attorney General. The Guide provides an outline, key points and handouts for an employee training session led by the retail store manager. Initially, you should provide training about tobacco sales to all sales clerks and other employees involved in tobacco sales. As you hire new people, include this training in their new employee orientations. On a regular basis, reinforce this training. If you need assistance with organizing a training session, please contact your local Board of Health or the statewide Massachusetts Tobacco Control Program. Questions regarding the Attorney General's regulations should be directed to the Office of the Attorney General or by visiting www.under27.org or calling 1-800-992-1895. Setting the Stage As a manager, you can take steps that will make it easier for employees to follow tobacco sales laws. First, be sure that employees know you will not allow tobacco sales to minors, provide a written store policy to all employees, stating that your business will not sell tobacco to anyone under 18, and explaining the consequences for employees who do not follow the policy. (A suggested Employer Agreement is included at the back of this Guide.) Second, place reminders throughout the store. Hang signs to remind BOTH employees and customers that: 1) tobacco products will not be sold to anyone under age 18 and 2) a photo I.D. will be required to verify the customer's age. Signs to inform customers, and reminder signs for employees, are included in your Retailer Kit. Preparing for the Training Session 1. Be sure you have a clear understanding of the laws and regulations controlling tobacco sales. Read Comprehensive Summary —Massachusetts Tobacco Sales Laws included in your Retailer Kit. If you are not sure what your city or town's regulations are, call the local Board of Health to find out. 2. Read through this Manager's Guide, including the handouts at the back, before the training session. 3. Think about possible questions employees may have and your responses for issues faced by your store. 4. Make copies of the handouts available with this guide for everyone who will be attending the training session. • Summary of Massachusetts Tobacco Sales Laws • Why Is It Important? • How to Outsmart a Sales Clerk • Selling Tobacco Products Pre Test • Selling Tobacco Products Post Test • Required Signs for Tobacco Sales • Employee Agreement • Checking Massachusetts I.D. • Checking Out -of -State I.D. 5. Gather pencils, paper and any "props" (for example, a Massachusetts driver's license) that you may need. 5 OUTLINE OF THE TRAINING SESSION This section gives a detailed plan for the training session. Guidelines for you, the session leader, are presented in italics. Key points to make are marked with a 4. I. Manager Presentation A. Introduction/Goals of Training Session B. Youth and Tobacco C. Review of Laws D. How to Check I.D. E. How to Handle Difficult Situations II. Discussion and Questions III. Tests and Employee Agreement Form IV. Reinforcement of Training I. MANAGER PRESENTATION A. Introduction/Goals if there are new employees in the group, have everyone introduce themselves. Have employees complete and score the test, Selling Tobacco Products Pre Test. Then explain the purpose of this meeting, making the following key points: Goals of this meeting/training program d• To help you understand state laws about the sale of tobacco products to To explain why it is important to ask for I.D. when young people try to buy tobacco products To help you feel more comfortable asking customers for I.D. 6 B. Youth and Tobacco Give each employee a copy of the handout "WHY IS IT IMPORTANT?" and give them a few moments to review it. Emphasize these key points: Most adults who now smoke began smoking BEFORE the age of 18, the legal age to buy cigarettes. If a person has not started smoking by age 18, they will most likely NEVER start. •:• When you stop people under 18 from buying cigarettes, you are helping to prevent kids from becoming addicted to tobacco, AND you are obeying the law. C. Review of Laws Give each employee a copy of the handout Summary of Massachusetts Tobacco Sales Laws. Discuss each law and regulation, making the following key points: Overview of Tobacco Sales Law It is against the /awto sell any tobacco product to anyone under the age of 18. Tobacco products include: cigarettes, cigars, chewing tobacco, little cigars, cigarillos, pipe tobacco and bidis. You must verify the age of any customer wanting to buy tobacco who looks younger than age 27, by checking date of birth on a photo I.D. Failure to obey the law may result in fines and other penalties MASSACHUSETTS GENERAL LAW CHAPTER 270, Section 6 The law reads: Whoever sells a cigarette, chewing tobacco, snuff or any tobacco in any of its forms to any person under the age of eighteen or, not being his parent or guardian, gives a cigarette, chewing tobacco, snuff or tobacco in any of its forms to any person under the age of eighteen shall be punished by a fine of not less than one hundred dollars for the first offense, not less than two hundred dollars for a second offense and not less than three hundred dollars for any third or subsequent offense. A copy of the law must be posted "conspicuously" where cigarettes are sold, (M.G.L. c. 270, s.7) ATTORNEY GENERAL'S REGULATIONS Store clerks must verify the age of any customer wanting to purchase tobacco who looks younger than 27 with a valid government -issued photo I.D. (940 CMR 21.04(2)(b); 22.06(2)(b)) Sale of unpackaged or repackaged cigarettes ("loosies") is prohibited. (940 CMR 21.04(1)(b); 22.06(1)(b)) •:• Tobacco products generally must be sold in a direct, face-to-face exchange. No self-service is allowed except in adult -only facilities. (940 CMR 21.04(2),(4); 22.06(2),(4)) Free samples of tobacco products are not allowed, except in adult -only facilities. (940 CMR 21.04(1)(a),(4)(d); 22.06(1)(a),(4)(d)) SIGNS TO INFORM CUSTOMERS Show employees a copy of the Department of Public Health's sign and cash register sticker, and tell them where in your store these signs are posted. If you don't have extra copies of the signs to show, pass around the Required Signs for Tobacco Sales sheet. •:• By law, store owners/managers must post a sign where it is clearly visible to Customers which contain the full text of Massachusetts General Laws, Chapter 270, Section 6. See full text in italics above (M.G.L. c. 270, s. 6, 7). In food establishments a small sign (sticker) must be hung on each cash register, saying "Sale of cigarettes or any tobacco product to persons under age 18 is illegal' (Massachusetts State Sanitary Code 105 CMR 590.009 (F)). This sign is also recommended in other retail locations selling tobacco products Point out any other signs that you as manager have posted to remind both customers and employees about the law. Suggest to employees that they can direct customers' attention to these signs, when someone questions why they must show I.D. LOCAL REGULATIONS Describe any local regulations, by-laws or ordinances regarding tobacco sales that are in force in your city or town. The local Board of Health may have handouts describing these regulations that you can give to your employees. ENFORCEMENT OF THE LAW "Compliance checks" are conducted by state and local authorities, including Boards of Health, to monitor compliance with the laws relating to the sale of tobacco to minors. d• For example, an "undercover" youth less than 18 years old may enter the store and try to buy a tobacco product. If the tobacco is sold to this youth, the store and the clerk are subject to penalties, as defined in state and local regulations. D. How to Check I.D. Give each employee a copy of the Checking Massachusetts I.D. and Checking Out -of -State I.D. fact sheets. This fact sheet is a take -away reminder of the key Points listed below. When you talk about acceptable forms of I.D., it may help if you can pass around an example of each type (driver's license, passport, etc.) ❖ It's very hard to tell a young person's age without asking for I.D. Height, build, clothing, etc., can make you think someone is older than they really are, Ask yourself: Could this customer be under 27?" If the answer is yes, or if you are unsure, ask to see a photo I.D. It is best not to take the product from the shelf or hand it to the customer until AFTER you check the I.D. Acceptable forms of I.D. The I.D. must be issued by the governmentand include the date of birth and a photo of the person. The I.D. must also be valid. Acceptable forms of I.D. are driver's license, state liquor I.D., state I.D. card (this I.D. is vertical and can be issued to residents as young as age 16, check birth date carefully), military I.D., passport or immigration card. NOT acceptable: library card, work I.D., expired government I.D., etc. 9 Check the date of birth to be sure the customer is 18 or older. To buy cigarettes, the person must have been born by today's date 18 or more years ago. For example: If today's date is May 4, 2007 the customer's date of birth on the I.D. must be on or before May 4, 1989. • If today's date is September 18, 2008, the customer's date of birth on the I.D. must be on or before September 18, 1990. Check for false I.D.: Does the photo match the person? Does the picture or date of birth look changed in any way? •3 Politely refuse to sell tobacco to anyone who refuses to show I.D., or who does not have the right kind of I.D. If the customer complains, explain that it is against the law to sell tobacco products to persons under 18, and that you must check I.D. to be sure of the customer's age. DO NOT ACCEPT NOTES or phone calls from adults giving permission to a minor to buy tobacco. ❖ If you have doubts, you should refuse the sale. Store managers will support your judgment in this. Give employees the handout How to Outsmart a Sales Clerk and give them a minute or two to look it over. E. How to Handle Difficult Situations To begin this part of the presentation, you may want to ask employees what kinds of problems they think they might face when they ask customers for I.D. When someone mentions a problem, ask the group to come up with some ways to handle it. In the course of this discussion, be sure to make the following key points: REFUSING A SALE: •:• Check I.D. before picking up the product (the cigarettes), keeping it out of the customer's reach. This way the customer cannot throw money down, grab the product and leave. 10 ❖ Be polite but firm in refusing the sale. Explain that you can't sell tobacco products without a proper I.D. because of state law. Explain that you could be fined or lose your job for breaking the law. Continue processing their other items. If they have nothing else, move on to the next customer. THIRD PARTY SALE: •S It is against the law for a person over the age of 18 to buy cigarettes or other tobacco products for a minor (a person under 18), unless the minor is that person's child or under that person's guardianship. If you have a feeling that someone is buying tobacco for a kid outside, let them know they can be fined for giving cigarettes to a minor. ATTEMPT TO PURCHASE WITH A NOTE: If a minor comes in with a note from his or her parents, you must still refuse the sale. Even if you know the parents, or they are sitting right outside in the car, it is against the law to sell tobacco to any person under 18. BEING THREATENED: ❖ If a customer threatens to harm you, sell/give them the cigarettes. Do not put yourself in danger. Try to get a good look at them and their car (if they have one), and call the police to let them know what happened. Call the Board of Health and let them know what happened in case anyone calls to complain that you sold to someone without an I.D. 11 II. DISCUSSION AND QUESTIONS It is important to take the time to be sure that all employees understand the law and are comfortable asking for L D. Listen to employee questions and concerns and answer them as best you can. Discuss any other issues that you think may come up in your store, for example: Does your store serve customers who speak a variety of languages? Could this affect the employee's ability to explain the law or to determine age? Could an employee be more tempted to sell tobacco without checking I.D. due to time of day, the gender or race of the customer, or the number of clerks on duty? How should an employee best deal with an underage friend who wants to buytobacco? ❖ What are the consequences for the employee if they are caught selling tobacco products to minors? To end the training make sure that your store policy on tobacco sales is absolutely clear to employees. Remind employees that it is up to them to protect themselves and your store from fines and other penalties. Let them know that by not selling tobacco products to people under 18, they are helping to prevent youth addiction to cigarettes and other forms of tobacco. 12 III. EMPLOYEE TEST, EMPLOYEE AGREEMENT FORMS Have employees complete and score the test, Selling Tobacco Products Post Test, as a review of the information covered in the training session. After the test has been completed, all employees should read and sign the Employee Agreement form. A signed copy of this form should be kept in ach employee's personnel file. IV. REINFORCEMENT OF TRAINING On a regular basis, remind employees about your store's policies: no tobacco sales to anyone under 18, and asking for a photo I.D. to check date of birth and verify age. Remind employees of these policies at meetings, by posting notices in the break area, through payroll stuffers, etc. Given high turnover rates among retail employees, it is important to offer this training on a regular basis. Congratulations! By using this guide to train your employees, you have taken a very important step towards stopping the sale of tobacco products to minors. Thank you for your help in protecting the health of Massachusetts youth! The retailer education project is jointly sponsored by the Massachusetts Tobacco Control Program and the Office of the Attorney General, funded by the Department of Public Health. For more information, visit www.under27.org or call 1-800-992-1895. 13 Commonwealth of Massachusetts Letter ID: L0228010560 • ,Y�' ''J� Department of Revenue Notice Date: May 21, 2020 Geoffrey E. Snyder, Commissioner Account ID: EDL-11286105-013 r2lyp pF mass.gov/dor LICENSE FOR SALE OF ELECTRONIC NICOTINE DELIVERY SYSTEMS t` 11111 1h III Hill -ill Ill IIll III 11111Ill [fill tlIll IIll III IIIll DIVYA AKHAND JYOIT CORP N ® FAMILY FOOD MART 660 EAST ST MANSFIELD MA 02048-2951 Attached below is your Retailer License for Sale of Electronic Nicotine Delivery Systems. Cut along the dotted line and display at your business location. At any time, you can log into your MassTaxConnect account at mass.gov/masstaxconnect to view and re -print a copy of this license. If you have any questions about your license, call us at (617) 887-6367 or toll -free in Massachusetts at (800) 392-6089, Monday through Friday, 8:30 a.m. to 4:30 p.m. DETACH HERE 6sjP SF� MASSACHUSETTS DEPARTMENT OF REVENUE m M Retailer License for Sale of Electronic Nicotine Delivery Systems 9a�s This license must be posted and visible at all times. The sale of 8,yr p� tobacco products to anyone under 21 years of age is prohibited. DIVYA AKHAND JYOIT CORP Account ID: EDL-11286105-013 FAMILY FOOD MART 660 EAST ST STE 5 MANSFIELD MA 02048-2951 License Number: 355756032 This certifies that the taxpayer named above is licensed under Chapter 64C of the Massachusetts General Laws to sell electronic nicotine delivery systems at the address shown above. This license is non -transferable and may be suspended or revoked for failure to comply with state laws and regulations. Effective Date: May 21, 2020 Expiration Date: September 30, 2022